How can we help?
We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read on for details about ordering, shipping, checking order status, returns, and more.
Check order status, track or change your order, return items and more. Go to your order
Registering and Login
Before you can start shopping, you will need to create an account on openchinacart.com Once your account is created; you will be able to shop, order items, check order status, view your order history and so much more. Learn More
How to Pay
We choose PayPal and wire transfers as our preferred methods of payment. You can use the following types of debit or credit cards to pay with PayPal - Visa, MasterCard, UnionPay, American Express, and Discover. Learn More
Viewing & Changing Orders
Want to view or change the status of a current order? With the online Order Status,you can check on the progress of your order, review where your order is in the packaging process, change your order, and so much more. Learn More
Returns & Refunds
While the whole concept of International product Returns & Refunds can be a frustrating, and daunting task, we do things different at openchinacart.com and do our very best to make your experience seamless and effortless. Learn More