Help

How can we help?

We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read on for details about ordering, shipping, checking order status, returns, and more.

Help yourself.

Check order status, track or change your order, return items and more. Go to your order

Registering and Login

Before you can start shopping, you will need to create an account on OpenChinaCart.com Once your account is created; you will be able to shop, order items, check order status, view your order history and so much more. Learn More

How to Order

Ordering on OpenChinaCart.com is easy & simple.Here we would like to show you how to order using the shopping cart, how to confirm orders and how to check out. Learn More

Viewing & Changing Orders

Want to view or change the status of a current order? With the online Order Status,you can check on the progress of your order, review where your order is in the packaging process, change your order, and so much more. Learn More

How to Pay

We choose PayPal and wire transfers as our preferred methods of payment. You can use the following types of debit or credit cards to pay with PayPal - Visa, MasterCard, UnionPay, American Express, and Discover. Learn More

Shipping & Handling

OpenChinaCart.com uses only the best carriers in the business to make sure your order gets delivered to you on time. Learn More

Returns & Refunds

While the whole concept of International product Returns & Refunds can be a frustrating, and daunting task, we do things different at OpenChinaCart.com and do our very best to make your experience seamless and effortless. Learn More

Coupons & Promotions

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FAQ

Have a question?

Contact us on [email protected] or Chat now