How can we help?
We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read on for details about ordering, shipping, checking order status, returns, and more.
Help yourself.
Check order status, track or change your order, return items and more. Go to your order
Registering and Login
Before you can start shopping, you will need to create an account on openchinacart.com Once your account is created; you will be able to shop, order items, check order status, view your order history and so much more. Learn More
How to Order & Pay
Ordering on openchinacart.com is easy & simple.Here we would like to show you how to order using the shopping cart, how to confirm orders and how to check out. Learn More
Shipping & Handling
openchinacart.com uses only the best carriers in the business to make sure your order gets delivered to you on time. Learn More
Viewing & Changing Orders
Want to view or change the status of a current order? With the online Order Status,you can check on the progress of your order, review where your order is in the packaging process, change your order, and so much more. Learn More
Returns & Refunds
While the whole concept of International product Returns & Refunds can be a frustrating, and daunting task, we do things different at openchinacart.com and do our very best to make your experience seamless and effortless. Learn More
Have a question?
Contact us on [email protected] or Chat now(UTC+08:00, Mon. - Fri. 8:30 AM - 17:30PM)